Lydia Ford currently serves as the Service Desk Manager at Flashpoint, a position held since October 2020. Prior to this role, Lydia accumulated extensive experience at Unisys, progressing from Client Services Manager in the Global Outsourcing Infrastructure Services division from 2007 to 2008 to Senior Service Delivery Manager from 2007 until March 2020. Earlier in the career, Lydia worked as an Account Manager at ACS from November 1998 to September 2007 and held the role of Publications Director at TMHP from 1998 to 2006. Lydia's experience also includes serving as Implementation Director at Birch & Davis Health Management Corporation from 1994 to 2001. Lydia earned 102 credits toward a degree in Business and Computer Science at Tucson University from 1991 to 1994.
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