Glen Box

Glen Box is an experienced professional in customer operations, currently serving as the Head of Customer Operations & EOT at flatfair since July 2021, where the focus is on creating trust between landlords and tenants through financial technology. Previously, Glen worked as a freelance insurance professional from June 2020 to July 2021 and held the position of Head of Customer Operations - Protection at Covéa Insurance from September 2006 to November 2019, overseeing a diverse claims and customer service operation across multiple insurance products. Glen's career began at HBOS, where leadership roles in claims and customer service were held from 1995 to 2006, demonstrating a strong passion for delivering exceptional customer journeys and services throughout various sectors.