Jennifer Epp is a seasoned professional with extensive experience in customer success, logistics, and sales across various industries. Currently serving as a Customer Success Manager at FlavorCloud Inc. since September 2023, Jennifer previously held multiple roles at Shopify from October 2017 to July 2023, including Logistics Success Manager and Merchant Experience Coordinator, where a focus on strategic customers and efficient issue triage contributed to enhanced customer loyalty. Prior experience includes ten years as an Account Executive at LexisNexis Canada Inc., where Jennifer improved workflow efficiencies for legal professionals, and a role as a co-owner and photographer at Eppic Photography, specializing in marketing photography. Jennifer's early career involved sales support and training at Canada Law Book, emphasizing database sales and customer service.
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