Laura Jarmon is an experienced professional specializing in customer success and onboarding, currently serving as the Manager of Onboarding Services at Fleetio since November 2025. Prior positions include Enterprise Customer Success at ServiceTitan, Manager of Global Customer Success & Onboarding at Eventbrite, and Strategic Customer Success & Services roles at TrustRadius, all contributing to a strong background in account management, consulting, and program development. Laura has a proven track record of enhancing customer engagement through collaboration with various teams, developing success plans, prioritizing product adoption strategies, and mentoring junior employees. Previous roles encompass significant achievements in project management, cross-functional collaboration, and optimizing service delivery models within the tech industry. Education includes a BA in Mass Communications from Texas State University.
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