Katie Long

Katie Long serves as the Director of IT Operations at Flex Technology Group, the largest Brand-Neutral Managed Print Services provider, since January 2025. Previously, Katie held the position of Business Applications Manager at Stord, managing a technical team and overseeing system administration for various SaaS applications. At Brandwatch, as the Manager of Technical Services for North America, responsibilities included leading a team to deliver high-quality client solutions and collaborating with internal services teams. Katie's earlier roles include ESM Manager and ITSM Admin at Angi, where notable achievements included a high employee satisfaction rating and effective project management. Additional experience includes positions at SquareTwo Financial, Security State Bank, and the University of Wyoming, focusing on technical support and customer service. Katie holds a Bachelor of Applied Science in Architectural Engineering with a minor in Interior Design from the University of Wyoming.