Kelli Dax's work experience includes holding the position of Senior Order Coordinator at Flex Technology Group since March 2020. In this role, they support the Implementation team by managing customer experiences and utilizing project management skills to ensure excellent service throughout the implementation process. Their responsibilities include ordering, tracking, and facilitating printer installations, as well as generating contracts between partner companies. Additionally, they handle special tasks within the company, such as contacting customer sites, troubleshooting installation delays, tracking deliveries, creating labels, and arranging device pickups.
Prior to their current role, Kelli worked as an Office Coordinator at KB Home from September 2017 to March 2020. Here, they supported the Regional Office Manager for three divisions by managing various administrative tasks such as maintaining ADP time cards, processing time card corrections and RTO's, making online bank deposits, processing invoices, and scheduling meetings.
Before KB Home, Kelli worked as an Assistant Office Manager at Boca Stel, LLC from August 2013 to September 2017. In this position, they developed and maintained positive relationships with tenants, Realtors, and vendors, and conducted conflict resolution when necessary. Kelli also supervised maintenance work orders and inspections for over 400 properties throughout Florida.
Kelli's earlier work experience includes being a Customer Service Staff member at Publix from March 2007 to August 2013. In this role, they ensured front end personnel remained focused, motivated, and customer service-oriented. Kelli also managed minor customer complaints, balanced cash flows, and prepared and received bank deposits.
In 2010, Kelli had an internship role at Emerald Grande from April to August.
Kelli Dax completed their education with a Bachelor of Science (B.S.) degree in Hospitality Administration/Management from the Florida State University - College of Business. Kelli attended this institution from 2006 to 2011. During this time, they pursued a degree in Hospitality Management and achieved a Bachelor of Science (BS) degree. Following their undergraduate studies, Kelli pursued a Masters in International Business Administration (MBA) from Salem International University, which they completed in 2012.
March, 2020 - present