Melissa Perry has extensive work experience in various leadership roles. From 1997 to 2017, they served as the Regional Service Director at Chicago Office Technology Group where they were responsible for leading and managing a team of over 100 members and overseeing service delivery. During their time in this role, they conducted reviews of potential business acquisitions and ERP system upgrades to drive corporate growth.
From 2017 to 2019, Melissa worked as the Executive Director of Sales and Service at Third Party Pet. In this position, they optimized the performance of the Sales & Service group, managed over 75 professionals, and spearheaded the development and launch of multiple new product lines, resulting in significant revenue increases.
Currently, Melissa is the Director of Service Operations at Flex Technology Group. In this role, they are responsible for managing national service delivery, billing, ITT, and parts logistics for the largest Managed Print Solutions provider in the United States. Melissa assumes full ownership of enterprise service delivery and ensures exceptional customer service and experiences for FTG customers.
Throughout their career, Melissa has demonstrated strong leadership skills, expertise in company products and programs, and a commitment to driving growth and delivering exceptional service.
Melissa Perry's education history begins with their attendance at Waubonsee Community College from an unknown start year up until 1997. The field of study and degree obtained during this period are unmentioned.
In addition to their formal education, Melissa has obtained several certifications. These include ECI Software Solutions (e-automate) from ECI Software Solutions, Global SMART Training for Leadership and Coaching from Global, and Predictive Index (PI) Certification from Predictive Index by RHSweeney Austin. Specific dates of attainment for these certifications are not provided.
September, 2019 - present