Keva Smith

Keva Smith has a diverse background in customer service and management, with experience in various roles across multiple companies. From July 2016 to January 2021, Keva worked at Zipcar as a Member Services Coordinator, where responsibilities included processing memberships and ensuring member satisfaction. Prior experience includes serving as a Supervisor at Nando's PERi-PERi USA, leading a team to deliver exceptional dining experiences, and working as a Marketing Associate at car2go N.A., LLC, where Keva created marketing materials and managed projects. Keva's career also includes a role as Assistant Manager at Potbelly Sandwich Works, focusing on sales and customer complaints, and more recently as a Membership Services Coordinator and Customer Support Supervisor at Flexcar. Keva holds a Bachelor's degree in Hospitality Administration/Management from the University of the District of Columbia and further education in Meeting and Event Planning from The George Washington University.