Chris Johnson

Chris Johnson is an experienced professional currently serving as the Director of Colocation Technical Account Management at Flexential, a position held since May 2012, where responsibilities include managing a 24/7 support team, developing metrics for ticket tracking, and ensuring quality customer service. Previous roles at Flexential include Technical Assistance Center Manager, TAC Team Lead, Provisioning Coordinator, and Technical Assistance Associate, demonstrating a strong background in customer support, facility operations, provisioning, and technical assistance. Chris's career began with various roles in maintenance and customer service at organizations such as Fastteks and The Downtown Sports Bar and Grill, and includes a notable tenure as a Police Officer with the City of Rocky Mount, where progression to Sergeant highlighted leadership capabilities. Educational qualifications include IT certifications from MyComputerCareer and a Bachelor of Arts in Criminal Justice from North Carolina Wesleyan University.