Dan Burnheimer

Enterprise Cloud Technical Account Manager at Flexential

Dan Burnheimer has a solid work experience in the technical account management field.

Dan started their most recent role as an Enterprise Technical Account Manager at Flexential in October 2021, where they are currently employed.

Prior to that, from November 2017 to October 2021, they worked at Sungard Availability Services as a Technical Account Manager/Client Services Principal. In this role, they managed large and complex accounts, providing governance for design, implementation, and lifecycle management of solutions. Dan collaborated with internal and external support teams, comprised of subject matter experts from various platforms and technologies.

From November 2016 to July 2017, Dan worked as a Technical Program Manager at RoundTower Technologies, Inc. Dan'sresponsibilities included managing multiple projects simultaneously, maintaining awareness of technical matters, and facilitating effective communication between the customer and corporate resources.

Furthermore, from March 2010 to November 2016, they held the position of Technical Account Manager at SunGard Availability Services. In this role, they provided technical and business support to the sales team, collaborated with various stakeholders on project and maintenance issues, and contributed to revenue growth through selling Sungard solutions.

Overall, Dan Burnheimer has demonstrated expertise in technical account management, project management, and customer support throughout their career.

Dan Burnheimer has an Associate's degree in Information Technology from Eastern Gateway Community College, which they obtained from 2021 to 2022. Prior to that, they studied Criminal Justice from 1991 to 1994 at Indiana University of Pennsylvania, but did not complete a degree in that field. In addition to their formal education, Dan has obtained several certifications, including Security, Linux, Networking with Windows Server 2016, and Routing and Switching from TestOut Continuing Education in 2022. Dan also holds certifications such as the AWS Cloud Practitioner from Amazon Web Services, the VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV) from VMware, the EMC Proven Professional Certification from Dell EMC, the Windows Server 2008, Server Administrator (MCITP) from Microsoft, the Microsoft Certified Systems Engineer: Windows Server 2003 (MCSE) from Microsoft, and the Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco. It is unknown when and where they obtained the Citrix Certified Administrator (CCA) and ITIL V3 Certification.

Links

Timeline

  • Enterprise Cloud Technical Account Manager

    October, 2021 - present