Marcel Lewis, MS, is a Senior Customer Success Manager at Flexential with over six years of experience in IT sales, client relationship management, and business development. Previously, Marcel managed a $7.2M ARR portfolio at Box, driving significant increases in product adoption and customer satisfaction. Their career highlights include roles at IBM as a Commercial Account Executive and at Yelp as an Associate Account Executive, where they effectively contributed to revenue growth. Marcel holds a Bachelor of Applied Science in Sports Management from Syracuse University and a Master of Science in Marketing from DePaul University.
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