Melissa Ricks

Technical Account Manager at Flexential

Melissa Ricks, PMP has a diverse work experience spanning over several years. Melissa started their career at Sprint in 1999 as a Sales Engineer, where they were responsible for driving and managing the technology evaluation of service solutions in line with customer requirements. Melissa worked in this role until September 2005.

After that, Melissa joined 2-10 Home Buyers Warranty in October 2005 as a Risk Management Specialist. Melissa held this position until January 2009.

In 2013, Melissa joined Flexential, where they initially worked as a Project Manager. In this role, they played a crucial role in managing various projects. Later, their role transitioned to a Technical Account Manager in July 2021. Melissa is currently fulfilling their responsibilities in this position.

Melissa Ricks, PMP, has a Bachelor of Science (BS) degree in Decision and Information Sciences, which they obtained from the University of Florida. Apart from their degree, Melissa also holds additional certifications including CCNA from Cisco, ITIL Foundation V3 from ITIL Certified, and PMP from the Project Management Institute. The exact month and year of their certification achievements are not provided.

Links

Timeline

  • Technical Account Manager

    July, 2021 - present

  • Project Manager

    March, 2013