Michele K. is an accomplished Enterprise Customer Success Manager at Flexential since March 2018, responsible for managing over 40 enterprise-level accounts in the Healthcare, Supply Chain, and Retail sectors, focusing on customer relationships from implementation through the customer journey. Previously, Michele served as a Senior Customer Success Manager at Oracle from November 2010 to July 2016, maintaining and expanding business with Fortune 500 companies, managing a portfolio generating $25 million in sales, and negotiating service agreements. Earlier experience includes a Senior Sales Representative role at ServiceSource, where Michele represented Sun Microsystems/Oracle, managed top accounts in the Northeast, and consistently exceeded performance goals. Michele holds a degree in Business Administration with a focus on Marketing and Real Estate from the University of Mississippi.
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