Michelle Sparrow

Sr. Customer Success Manager at Flexential

Michelle Sparrow has over 25 years of work experience in various roles and industries. Michelle currently works as a Sr. Customer Success Manager at Flexential since 2023. Previously, they were an Account Executive at CORE from 2021 to 2023. Prior to that, they worked at Flexential from 2019 to 2021 as a Senior Customer Success Manager. Michelle also has experience as an Account Manager at QTS Data Centers from 2017 to 2018. Before that, they served as a Senior Global Account Executive at CenturyLink Business for Enterprise from 2014 to 2016. Additionally, they worked as an Account Executive at Global Net Access from 2013 to 2014, and as an Account Executive at Total Server Solutions LLC from 2012 to 2013. Michelle's earlier experience includes roles such as Account Executive/Client Success Executive at SunGard Public Sector from 2001 to 2012, Application Specialist at SunGard HTE from 1997 to 2001, and Sales Account Executive at All Cellular / All-In-One Communication from 1995 to 1997.

Michelle Sparrow completed their high school education at Amos P Godby from 1984 to 1988, earning a high school diploma. Michelle later attended UCF College of Business from 1992 to 1995, where they obtained a Bachelor of Science (BS) degree in Marketing.

Additionally, Michelle Sparrow has obtained multiple certifications. Michelle received the Listening to Customers certification from LinkedIn in May 2020. In June 2019, they became ITIL 4 Foundation Certified from ITIL® v4. In March 2016, they completed the Solution Transformation Methodology - Foundation Skills certification from The Semantics Group. Furthermore, in August 2015, they achieved the CenturyLink Cloud - Certified Cloud Expert certification from CenturyLink (Formerly Savvis Inc.). In August 2014, they obtained the Conceptual Selling certification from MHI Global Leadership & Management. Michelle Sparrow also holds the VMware Sales Professional Certification from VMware, earned in November 2013. Additionally, they obtained the EMC Advanced Sales Accreditation from EMC in October 2013. In June 2007, they completed the Demo 2 Win certification from 2Win!. Lastly, Michelle Sparrow has a certification in Challenger Sales Methodology, although no specific details regarding the institution or the year of completion were provided.

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Timeline

  • Sr. Customer Success Manager

    June, 2023 - present

  • Senior Customer Success Manager

    April, 2019