Flexential’s consultative approach to solving the toughest IT challenges goes beyond the four walls of our highly connected, national data center platform offering colocation, cloud and disaster recovery services.

Information Technology

Flexential

Centennial office focuses on customer success, technical solutions, and revenue operations in a collaborative environment.

Centennial

Flexential's headquarters in Charlotte, NC, United States

The Collegeville office focuses on sales, product management, and customer solutions in the tech and cloud services sector.

Collegeville

This department provides support and assistance for technical issues and service inquiries.

Service Desk

The Technical Operations team at Flexential is responsible for ensuring the reliability and performance of the company’s data center and cloud infrastructure. This team includes roles focused on managing customer accounts, responding to incidents, and overseeing critical infrastructure, while also driving the development and implementation of automation and cloud solutions. Their collaborative efforts aim to deliver seamless support and innovative solutions to meet diverse client IT needs.

Technical Operations

The Sales Account Management team at Flexential is dedicated to fostering and maintaining strong relationships with clients by delivering tailored IT solutions that address their unique challenges. This team collaborates closely with various stakeholders to optimize sales strategies, support account management initiatives, and drive customer satisfaction, ensuring that clients maximize the value of Flexential's colocation, cloud, and disaster recovery services.

Sales Account Management

The Leadership Team at Flexential is responsible for steering the company’s strategic direction and operational effectiveness. Comprising executives from finance, marketing, sales, human resources, and innovation, this team collaborates to address complex IT challenges while fostering a culture of growth, customer success, and continuous improvement across Flexential’s data center, cloud, and disaster recovery services.

Leadership Team

The Customer Success and Implementation team at Flexential is dedicated to ensuring clients maximize their value from the company’s IT solutions, fostering long-term relationships through personalized support and strategic guidance. They manage the implementation of services, oversee ongoing account health, and drive customer engagement initiatives, all while focusing on delivering exceptional customer experiences and facilitating seamless transitions to Flexential's offerings.

Customer Success and Implementation

The Product Development and Engineering team at Flexential is responsible for designing, developing, and implementing innovative IT solutions that enhance the company's colocation, cloud, and disaster recovery offerings. This multidisciplinary team collaborates closely with architecture, engineering, and sales teams to ensure that client needs are met through tailored solutions, while maintaining high standards of quality and efficiency in product delivery. Their expertise spans across solutions architecture, cloud engineering, and development operations, enabling Flexential to address complex IT challenges effectively.

Product Development and Engineering

This department is responsible for the management, maintenance, and engineering of data center facilities and operations.

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Other teams

Technical Operations

Sales Account Management

Leadership Team

Customer Success and Implementation

Product Development and Engineering

Data Center Operations