Holly Melone is a seasoned professional in technical communication and content strategy, currently serving as a Senior Technical Writer, Knowledge Manager, and Content Strategist at Flexera since May 2022, where leadership in content initiatives enhances user engagement within the customer community and knowledge base. Prior experience includes significant roles at TWN Communications, where Holly managed teams focused on technical writing and enablement, and also served in various technical support capacities. Holly's expertise is complemented by contributions as a Grammarly Ambassador, promoting effective communication through AI tools, and a background in instructional design and sales enablement at Premier Insurance Benefits. Holly holds a Master of Arts in Technical Communication from the University of Central Florida, expected in May 2026, and a Bachelor of Arts in Technical Communication from the same institution, as well as an Associate of Arts in General Studies from St. Petersburg College.
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