James Ellis is a highly experienced IT professional specializing in technical support and asset management, with a focus on software licensing optimization. Currently serving as a Senior Technical Support Engineer at Flexera since March 2022, James previously held the same title at Flexera from May 2019 to September 2021 and worked as a Technical Support Engineer at McAfee Enterprise. James's expertise encompasses Windows Server environments, virtualization technologies, Microsoft SQL Server, and customer support in both German and English. Prior roles include Service Desk Analyst at Freshfields Bruckhaus Deringer and Desktop Support Technician at various healthcare organizations, demonstrating a strong background in multi-level IT support. James holds an Engineer's degree in Mechanical Engineering from August-Griese-Berufskolleg Löhne.
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