Jaymie Dixon

Jaymie Dixon is a seasoned professional with extensive experience in technical support and expertise in software product management. Currently serving as a Subject Matter Expert at Snow Software since June 2016, Jaymie specializes in identifying and documenting product defects within a representative lab environment for the development team. Prior to this role, Jaymie was part of the senior technical support team for EMEA, focusing on resolving complex support issues. Before joining Snow Software, Jaymie worked as a 1st Line Support Technician at Voyager Software, where responsibilities included logging and resolving support tickets and assisting customers with product training inquiries. Jaymie holds a Foundation degree in Computer Science from Farnborough College of Technology.