Nicole Sheler is a skilled Cloud Support Engineer with a diverse background in customer service and quality assurance. Experience includes serving at Spot by NetApp from July 2022 to March 2025 and a brief tenure at Carbyne as a Quality Assurance Tester in March 2022. Nicole has also held the position of Senior Cloud Support Engineer at Flexera in July 2025 and previously worked at Milgam Ltd. as a Customer Service Agent from March 2021 to June 2022. Educational credentials include a Certificate of Completion in Quality Assurance from Smart College and an Associate of Arts in Computer and Information Sciences and Support Services from Hillsborough Community College.
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