Yulia Cassidy

Yulia Cassidy has a background in IT and customer success, with experience in knowledge management, service level management, technical writing, and training. Cassidy has worked at companies such as Flexera and Gap Inc., where Yulia has contributed to various projects, created training materials, and provided support to various teams. With a degree in Economics and Project Management, along with certifications in Agile, Cassidy continues to expand their skills and knowledge in the technology industry. Yulia has also participated in educational programs such as Year Up/Foothill College to further develop their professional skills.