Marcela Nagles is a Functional Leader with over 10 years of experience in digital banking, payments, and platforms. They held positions at Banco Popular Colombia, where they designed campaigns to enhance customer retention and served as the Functional Leader for the CRM Siebel project. After roles in administrative and commercial analysis at AGM Salud CTA and Quick Help, they are currently a Senior Functional Leader at Flexibility, where they manage client requirements and maintain project documentation. Marcela's educational background includes degrees in Financial Administration and a Master's in Digital Transformation and Business Development from Universitat de Barcelona.
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