Derek Chan, LCB, CCS, is an experienced professional in customs and operations management, currently serving as a Product Operations Manager and Global Customs Manager at Flexport since April 2015. In this role, Derek leads Customs enterprise teams in San Francisco and Seattle, focusing on growth in brokerage business through client acquisition and increased attach rates. Previously, as Global Customs Lead, Derek managed a team of Customs brokers, fostering data-driven decision-making for global accounts. Derek's career began at Wineflite as Operations Manager, where oversight of wine import and export procedures was critical to maintaining operational efficiency and customer service standards. Derek holds a Bachelor's degree from the University of California, Davis.
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