Paul Durandt has extensive experience in software engineering and customer support, currently serving as Support Software Engineering Manager at FlightAware since February 2018, where responsibilities include the development and support of customer-facing APIs. Concurrently, Paul has been working at Monomi Park as a Support Agent since February 2016, providing both general and technical support while collating user bug reports and performing QA on pre-release builds. Prior experience includes a role as Web Engineer at Sherwin-Williams Paints, where key responsibilities involved configuring monitoring solutions, creating automation scripts, and coordinating with development and security teams. Previous positions also encompass support roles at SEGA Networks Inc. and Avery Dennison, along with engineering internships focusing on production processes and research support. Paul holds a Bachelor of Science in Computer Science from Cleveland State University and an Associate of Applied Business Degree in IT - Programming and Development from Cuyahoga Community College.
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