Derek Kavanagh

Derek Kavanagh has a diverse work experience spanning several years. Derek is currently the Head of Automation - Operations at Flipdish since November 2022. Prior to this, Derek worked as a Principal Consultant at the same company from December 2021 to November 2022. Before joining Flipdish, Derek was a Technical Solutions Consultant at the company from May 2020 to December 2021.

Earlier in their career, Derek worked as a Service Delivery Manager at Radius Technologies Ltd from September 2019 to May 2020. Derek also held a Technical Manager role at Captiva POS from May 2009 to May 2020, where they facilitated the introduction of new systems and services, conducted product and supplier research, and implemented new hardware.

Derek has also worked as a Technical Manager at Eatcity.ie from September 2009 to November 2014. In this role, they oversaw the technical aspects of E-commerce portals and facilitated the direct ordering of food to Captiva POS terminals.

Furthermore, Derek has experience working at Captiva Software as a Field Service Supervisor from March 2007 to May 2009, where they scheduled installations, trained new staff members, and provided second and third-level support. Derek also worked as a Field Service Engineer at Captiva Software from April 2005 to April 2007, installing and maintaining Captiva POS epos systems and providing customer support.

Prior to that, Derek worked as a Workshop Engineer at Tri-tec from March 2003 to March 2005, repairing various computer hardware and software issues. Derek also served as a Regional Director at Eurexcel (Telecommunications) from May 2004 to February 2005, where they built a network of sales associates and brought in a significant number of customers.

Derek's earliest work experience was as a Customer Engineer at IBM Global Services from April 1999 to March 2003. In this role, they installed and maintained various electronic devices and had extensive customer interaction and support.

Overall, Derek Kavanagh has a wealth of experience in technical management, consulting, customer support, and team leadership in various industries, including automation, software solutions, and telecommunications.

Derek Kavanagh's education history can be summarized as follows:

Derek completed a Diploma in Cyber and Data Security at IBAT College Dublin in 2019. Prior to that, in 2017, they obtained a Certificate in Project Management - Lean Process Certified from Management and Strategy Institute. In the same year, they also received a Yellow Belt in Lean Six Sigma from goleansixsigma.com and a Green Belt in Six Sigma from management and strategy institute.

In 2016, Derek earned a Certificate in Canine Behaviour and Training from Elista Education. In 2015, they received a Canine Studies Diploma from Compass Education U.K., focusing on Canine Evolution, among other topics.

Within the technology field, Derek completed training at IBM in 2002 for E Series. In 2000, they obtained the Dell DCSE Associate level training and the Dell DCSE Master level training.

Moreover, Derek attended Fas Ballyfermot from 1998 to 1999, where they pursued a City and Guilds degree in Micro Computer Maintenance with Customer relations. Their highest level of formal education is a Leaving Certificate from Confey College in 1996.

Additionally, Derek has obtained various certifications throughout their career. Notable certifications include a Cyber and Digital Security Diploma from IBAT College Dublin in 2019, a NSE 2 Network Security Associate certification from Fortinet in 2019, and a Lean Six Sigma Yellow Belt from GoLeanSixSigma.com in 2017.