Tabay Raza

Tabay Raza currently serves as the Head of Customer Service & Experience at Bagallery, overseeing operations across six domains including live chat, social media, and call-center support. Previous experience includes a role as Senior Customer Operations Specialist at foodpanda, where Tabay managed customer experience through live chats and social media. As Assistant Manager - Customer Operations at NISHAT GROUP, responsibilities included setting monthly targets and collaborating with various departments to enhance regional sales. Tabay's earlier positions involved community management at Careem and a social media marketing internship at Sui Southern Gas Company. Academic qualifications include an MBA and BBA in Marketing from the Institute of Business Management.