Prashanth Kumar is an operations expert with 19 years of experience in engineering service solutions and optimizing processes in various sectors, including General Insurance, online retail, logistics, and IT. Currently serving as an Associate Director at Flipkart, they lead the end-to-end Kirana model and have successfully implemented significant improvements in cash recovery and delivery operations. Prashanth previously held key positions at Toyota Tsusho Insurance Broker, Flipkart, Royal Sundaram, and Cholamandalam MS General Insurance, focusing on claims management and team leadership. They hold a PGDBA in Operations from Symbiosis Institute of Management Studies and a degree in Automobile Engineering from Sri Jayachamarajendra Polytechnic.
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