John H. is an experienced professional currently serving as a Senior Product Manager for Web at FLIR Systems since October 2015, focusing on enhancing customer experiences and driving eCommerce revenue. Prior to this role, John was a UX/UI Designer at FLIR Systems, contributing to a significant migration project and increasing eCommerce engagement. As a Freelance UX/UI Designer at Hanging Lantern Design, John specializes in logo, business card, and web design. Additional experience includes a Technical Writer position at Pacific Capital Bancorp, where John developed standard operating procedures and supported a customer-centric culture, and a Technical Writer Intern role at Citrix Online, participating in user research and Agile transition efforts. Academic accomplishments include degrees in English and Political Science from Azusa Pacific University and various studies at Santa Barbara City College.
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