We are proactive and don't wait to be told what needs to be done. We quickly identify problems, proffer solutions, (be it customer and/or employee related problems) and we implement...fast!

Float is the next-generation cash management platform for businesses and startups in Africa.

Finance

FinTech

Float

Jesse Ghansah

Therese Jones

Teniola Tayo-Olugbode

Barima Effah

Edem Kumodzi

The Product Development team at Float is responsible for designing, building, and refining the cash management platform that caters to businesses and startups in Africa. Comprising software engineers, mobile engineers, frontend engineers, product designers, and a product manager, the team collaborates to create intuitive, high-performance features and seamless user experiences that drive innovation and enhance financial operations for their users.

Product Development

The Leadership Team at Float drives the strategic vision and operational excellence of the cash management platform, ensuring alignment across product development, technology innovation, and business growth. They collaborate to set overarching goals, foster a culture of innovation, and guide the company in enhancing financial solutions tailored for businesses and startups in Africa.

Leadership Team

The Operations Team at Float is responsible for streamlining cash management processes, ensuring efficient transactions, and safeguarding against fraud. This team works collaboratively to optimize operational workflows, manage collections, and oversee treasury functions, ultimately enabling businesses and startups in Africa to access seamless and secure financial services.

Operations Team

The Customer Support Team at Float is dedicated to ensuring an exceptional user experience for businesses and startups across Africa. They provide application support, resolve technical issues, and foster strong customer relationships, while the Customer Success Lead focuses on proactive engagement to help clients maximize the value of the cash management platform. Together, they aim to enhance customer satisfaction and drive long-term success for Float’s users.

Customer Support Team

<ourPurpose>
Our work starts with:
1. The Application support team making sure that customers complete their applications timely so they can get onboarded and start using Float. 

2. Our relationship management team follow up with new and existing customers to establish rapport, trust and also reconfirm Floats credit and banking policies to the new customers. 

3. The technical support team handle and resolve customer requests and technical queries that are reported when customers start to use the platform 

All units work together to ensure that we drive product value and that the customer is not just acquired but becomes a loyal happy customer of Float!😎
</ourPurpose>
<whatMakesUsUnique>
Our stellar customer management skills that 94% of our surveyed customers have attested to. 😁
</whatMakesUsUnique>
<howWeWork>
Hybrid.
We meet at the office at least twice a month to bond, share knowledge and make fun of one another! 😜
</howWeWork>
<ourTools>

</ourTools>
<links>

</links>

We’re all about demonstrating Float’s product values and supporting our customers

Customer Success Team 🎧

The Finance and Accounting team at Float is responsible for managing financial records, ensuring compliance with regulations, and providing strategic financial insights to drive business growth. They oversee cash flow management, budgeting, and risk assessment, safeguarding the company’s financial health while supporting startups and businesses in Africa to optimize their financial operations.

Float

Org chart

Teams

Product Development

Leadership Team

Operations Team

Customer Support Team

Customer Success Team 🎧

Finance and Accounting

Offices

Float

Org chart

Teams

Product Development

Leadership Team

Operations Team

Customer Support Team

Customer Success Team 🎧

Finance and Accounting

Offices

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