Emily McCadden is a seasoned Customer Experience leader currently serving as the Sr. Director of Member Experience at FloatMe since 2023. With a proven track record of building and managing high-performing customer-facing teams, they have previously held leadership roles at Inspire and Warby Parker, where they effectively oversaw large teams and ensured target metrics were met. Emily holds a Bachelor of Arts in Anthropology from Drexel University and has demonstrated a commitment to hiring and developing talent throughout their career.
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