FLOCERT is one of the world's leading social auditing and certification bodies, providing sole certification to Fairtrade and also offering verification services for social, trade and environmental standards as well as private codes of conduct. 

We verify your company’s performance against Fairtrade and multiple other standards. We provide assurance solutions and impact measurement tailored to your company’s needs. We can ensure product integrity, track payments and verify sustainable investments. This all-inclusive approach enables us to deliver everything our customers and partners need to make informed decisions and fully implement their strategic goals. 

We are accredited as a “Social Enterprise”, demonstrating our commitment to social business values and to driving fairness in global trade to advance farmers and workers in developing countries. We are also the first social certification body to be ISO 17065 accredited, guaranteeing our customers and partners that we are independent and transparent in all our certification decisions. 

Founded in 2003, FLOCERT remains mission-driven and dedicated to working with all types of organizations, from small producers to internationally recognized brands, in order to promote fairness in global trade. With six international offices conducting business in 120 countries, FLOCERT specializes in offering a global reach with local expertise. 

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Social Impact

FLOCERT

Katharina Wagner

Anne-Sophie Boizard

Philipp J. Roessler

Eva Wiegand

Aleksandra Sukhova

Carlos Villalobos

Christian Jambor

Sonja Eberle Jones

Josefina R.

Frank Brinkschneider

The Customer Support and Relations team at FLOCERT plays a crucial role in ensuring exceptional service and communication with clients and partners. They address inquiries, facilitate smooth interactions, and provide tailored support to help organizations navigate Fairtrade certification and compliance. This team also collaborates closely with various stakeholders to enhance customer experience and drive understanding of FLOCERT’s offerings, ultimately promoting fairness in global trade.

Customer Support and Relations

Auditing and Compliance

Information Technology and Data Management

Customer Support and Relations

About

Team members

Other teams at FLOCERT

Auditing and Compliance

Information Technology and Data Management