Libby Landers is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as Senior Customer Success Manager at Flock Safety since July 2022, Libby previously held similar roles at ServiceTitan from January 2021 to July 2022, where responsibilities included managing a diverse portfolio of approximately 75 customers while promoting product adoption and customer satisfaction. Prior experience includes serving as Senior Creative Services Manager and Key Account Manager at Hosts Global, where Libby cultivated relationships with mid-market and large enterprise accounts, and as Senior Account Coordinator at Kuoni Destination Management USA, focusing on proposal development for large-scale events. Libby also has a background in event planning from internships at ViTRO, Charisma Events and Consulting, and the Reuben H. Fleet Science Center. Libby holds a Bachelor of Applied Science in Communication and Television, Film, and New Media from San Diego State University and participated in a study abroad program at the University of Oxford.
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