Emma C.

Emma C. is a seasoned professional with extensive experience in customer support and resolution roles. Currently serving as a Resolution Specialist and Complaints Specialist at Flogas Ireland since May 2023, Emma also operates a personalized gifts and clothing business, EMC Personal Design, established in August 2022. Previous roles include Senior Agent at PayPal from November 2018 to July 2022, and Senior Customer Support Executive at Shaw Academy from May 2017 to June 2018. Emma has a rich background in e-commerce and finance, having worked at eBay in various customer service capacities and at arvato Finance and The Scotcall Group in collections. An author of three books published between 2013 and 2015, Emma's educational background includes a Level 6 Fetac Diploma in Information Technology from O'Fiaich College.