Thomas Feeney is a seasoned operations and customer experience professional with extensive experience in optimizing processes and enhancing customer satisfaction across various industries. Currently, Thomas serves as the Senior Operations & Customer Experience professional at Flogas Ireland, focusing on business transformation and operational efficiency. Prior roles include Head of Operations at Iberdrola, where Thomas played a crucial role in establishing operational processes and customer care teams. Thomas has also held key positions at PrepayPower, WiLine Networks, CMOS Credit Management, CFS Ltd, Educational Multimedia Group, ICT Eurotel, and Irish Life, contributing to strategic business improvements and superior service delivery. Thomas holds a Diploma in Change Management from UCD Professional Academy and a Diploma in Computer Programming & Systems Analysis.
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