Ali Naseef

Customer Success Lead at floLIVE

Ali Naseef has extensive work experience in various roles and industries. Ali is currently working at floLIVE as a Customer Success professional. Prior to this, from 2019 to 2022, they worked at Mavenir as a Director of Project Management. At Photon, from 2017 to 2018, Ali held the position of Director of Professional Services, where they managed multi-million dollar mobile and web application projects and provided advisory and consulting services for organizations undergoing digital transformation. From 2013 to 2016, they worked as a Project Management Director at Avaya. Before that, they served as the Director of Professional Services / Sr. Consultant at Orchestra Technology from 2011 to 2013. Ali also has experience as a Senior Project Consultant at Innovative Business Solutions Group and as the Senior Manager of Smart City Operations at Emaar, The Economic City. Ali started their career at Alcatel-Lucent as a Senior Manager of Software Development & Engineering from 2005 to 2008. Additionally, they worked at Spatial Wireless as a Senior Member Technical Staff from 2003 to 2004 and at Interwave Communications as the Manager of Customer Support & Training from 1999 to 2003.

Ali Naseef attended The University of Texas at Austin from 1992 to 1995, where they obtained their Bachelor of Business Administration (BBA) degree in Management Information Systems. In terms of additional certifications, Ali obtained the following: Microsoft Certified Azure Fundamentals from Microsoft in July 2019, AWS Certified Cloud Practitioner from Amazon Web Services in January 2018, ITIL Foundation in IT Service Management from AXELOS Global Best Practice in January 2018, Professional Scrum Master from Scrum.org in January 2018, Project Management Professional from the Project Management Institute in March 2018, PMI Agile Certified Practitioner (PMI-ACP) from the Project Management Institute in April 2019, and Certified SAFe Agilist from Scaled Agile, Inc. in April 2019.

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Timeline

  • Customer Success Lead

    October, 2022 - present