Danielle Pease is a seasoned professional in customer success and account management with extensive experience in the Financial Services sector. Currently serving as the Head of Customer Success at Flooid since July 2025, Danielle previously held the role of Account Manager Financial Services at Validis from April 2020 to July 2025, where responsibilities included driving adoption and maintaining strong client relationships. Danielle's background also includes positions as a Senior Customer Success Manager at i-nexus, Customer Success Manager at InMoment, and Channel Manager - Partnerships at First Utility, where a results-driven approach facilitated business growth through partnerships. Early career experience includes management and customer service roles at Chef and Brewer. Danielle holds a Bachelor's degree in Criminology and Psychology from Coventry University.
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