Heidi Coles

Heidi Coles has a strong background in customer service and sales, with experience in various managerial roles such as Performance Manager, Interim CX Manager, and Premier Relationship Manager. Heidi is currently working at REPL Group and Flooid, utilizing their skills in project and service management as well as information technology service delivery. With a degree in English Literature, Heidi has excelled in driving customer satisfaction and enhancing customer experience in diverse industries.