Florence Bank is a local Western MA community bank with you, always! We offer a wide variety of resources, rewards and options for your banking needs.

Banking

FLORENCE BANK

FLORENCE BANK's headquarters in Florence, MA, United States

Kevin Day

Shelley Daughdrill

Jenna Rahilly

Jim Hickey

Barbara-Jean Deloria

The Commercial Lending team at Florence Bank is dedicated to providing tailored financing solutions for local businesses. Comprising experienced professionals such as loan officers, credit analysts, and compliance officers, the team evaluates credit applications, structures loan products, and ensures adherence to regulatory standards, all while fostering strong community relationships to support the growth of the local economy.

Commercial Lending

The Leadership Team at Florence Bank is responsible for setting the strategic direction and ensuring the overall performance of the bank. They focus on overseeing lending operations, managing credit risk, and fostering compliance while promoting community engagement and customer satisfaction. This team collaborates to drive growth, enhance service offerings, and uphold the bank's commitment to supporting the local community.

Leadership Team

The Compliance and Risk Management team at Florence Bank is responsible for ensuring regulatory adherence and mitigating financial risks. They develop and implement compliance programs, conduct audits, and monitor banking operations to protect both the bank and its customers. The team also oversees risk assessment strategies to uphold the bank’s commitment to ethical banking practices and community engagement.

Compliance and Risk Management

The Retail Operations Team at Florence Bank is responsible for delivering exceptional customer service and ensuring efficient banking operations at all branches. They oversee daily retail activities, manage teller operations, and implement sales strategies to enhance the customer experience, while fostering community engagement and promoting the bank's diverse financial products. Their goal is to create a welcoming and efficient environment that meets the banking needs of local customers.

Retail Operations Team

The Human Resources Team at Florence Bank is dedicated to cultivating a positive workplace culture and supporting employee well-being. They manage recruitment and onboarding processes, oversee benefits administration, and ensure compliance with labor regulations, all while fostering professional development and enhancing employee engagement to align with the bank's community-focused values.

Human Resources Team

The Information Technology and Cybersecurity team at Florence Bank is responsible for safeguarding the bank's digital infrastructure and sensitive customer data. They implement and manage IT systems, oversee operations, and address cybersecurity threats to ensure a secure and efficient banking environment. This team collaborates with other departments to support technology integration and enhance overall operational effectiveness.

FLORENCE BANK

Org chart

Teams

Commercial Lending

Leadership Team

Compliance and Risk Management

Retail Operations Team

Human Resources Team

Information Technology and Cybersecurity

Offices

FLORENCE BANK

Org chart

Teams

Commercial Lending

Leadership Team

Compliance and Risk Management

Retail Operations Team

Human Resources Team

Information Technology and Cybersecurity

Offices

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