About Flourish
🍃Flourish is a specialist independent CRM agency based in the UK & Dubai, delivering data driven customer journeys & optimised CRM programmes.

💡We help businesses to optimise, elevate and transform their approach to customer relationship marketing (CRM).

What we do
As a full-service digital agency, we offer much more than just CRM support. We can support you with everything from:

✅ Strategy, planning & CRM consultancy
✅ Content creation, motion design & video production
✅ Printed collateral, out of home advertising & asset development
✅ Omni-channel acquisition campaign planning & delivery
✅ Retention & loyalty programme optimisation
✅ Legacy & IG marketing for charities
✅ Digital training & activations
✅ Paid media management for social, search, TV, radio & more

We are platform agnostic and work with a range of partners to deliver solutions that work best for our clients, across a variety of sectors and organisation types. Agency Partners include: 
💻 DotDigital
💻 Braze
💻 Klaviyo
💻 Mapp Cloud
💻 Ometria
💻 Salesforce
💻 Tealium
💻 Validity 

Follow us or get in touch if:
➡️ You’re thinking about getting a CRM, but don’t know where to start
➡️ Your organisation has a CRM platform, but you’re not maximising all its features
➡️ You’re an in-house brand marketer with limited resources and time
➡️ Your campaigns are not achieving the engagement that you’d like 
➡️ Your email marketing is not delivering the results you’d expect

Ask us about 
💬 How to qualify for a free email audit from Flourish, worth over £1000
💬 Booking in an initial free chat with one of our senior CRM consultants
💬 Networking, free helpful resources, creative ideas & chats over coffee

📲 You can also get in touch via WhatsApp: +44 7441 347 266 


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Business Development

Consulting

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Flourish - Customer Journey Marketing

Flourish - Customer Journey Marketing's headquarters in Bristol, United Kingdom

This department focuses on creating visual content and design solutions to support various organizational needs.

Creative Services

This department focuses on managing client relationships and ensuring satisfaction through effective communication and service delivery.

Account Management

The Account Management Team at Flourish is responsible for building and maintaining strong client relationships, ensuring that client needs are met through strategic CRM and marketing solutions. They serve as the primary point of contact between clients and the agency, coordinating and overseeing the execution of various services such as strategy development, campaign planning, content creation, and performance optimization. The team collaborates closely with other internal departments to deliver tailored, data-driven customer journey marketing programs that help businesses optimize their CRM investments.

Account Management Team

The Marketing and Campaign Management team at Flourish is responsible for strategizing, planning, and executing omni-channel marketing campaigns. They manage everything from CRM consultancy to content creation and paid media management across platforms like social media, search, TV, and radio. The team focuses on optimising customer engagement and loyalty programs, ensuring data-driven, impactful customer journeys.

Marketing and Campaign Management

The Software Development team at Flourish is responsible for building and maintaining robust, scalable platforms to support our CRM and marketing initiatives. This team ensures seamless integration with various CRM tools and technologies, develops custom features to enhance our clients' marketing efforts, and works on optimizing the performance of digital campaigns. Their expertise allows us to deliver data-driven, customer-focused solutions that elevate our clients' marketing strategies.

Software Development

The Leadership Team at Flourish is responsible for setting the strategic direction of the company and steering its growth. Comprising the Managing Director and Managing Partners, this team oversees key business functions, ensures optimal resource allocation, and fosters relationships with clients and partners to deliver innovative and effective CRM solutions. Their role is pivotal in maintaining Flourish's vision of transforming customer relationship marketing.

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Other teams

Account Management

Account Management Team

Marketing and Campaign Management

Software Development

Leadership Team