Jérôme Silvant is the Head of Customer Support Excellence at Arrive, where they focus on enhancing best practices and structuring shared services. Previously, Jérôme held various roles in the parking and transportation sector, including Project Manager at Schlumberger and Head of Customer Support Excellence at Flowbird Group. With a robust background in software development and project leadership, Jérôme has contributed to multiple innovative projects in mobility solutions. They earned a Master's degree from IFG CNOF and hold an ITIL V4 Foundation certification from PeopleCert.
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