Tom Ward

Tom Ward recently returned from two years of living and traveling in Canada, where they gained invaluable experiences and personal growth. Currently a Senior Client Success Manager at Flowd, Tom has over ten years of experience in customer-facing roles, including a previous position as a Senior Customer Success Manager at Sopro. As the founder of Bia Beverages, they successfully launched an eCommerce store selling premium coffee and tea, ultimately selling it for profit. Tom holds qualifications in ITIL and Prince 2, highlighting their commitment to professional development in customer success management and digital marketing.