Marcus Gran has a diverse background in various roles within the technology and customer support fields. Marcus is currently working as a Product Support Engineer at Flowhaven since February 2023. Prior to this, they were a Technical Customer Success Manager at Flowhaven from May 2022 to March 2023 and a Technical Customer Success Specialist from April 2021 to May 2022.
Before joining Flowhaven, Marcus worked as a Support Technician at Selman Breitman LLP from December 2019 to April 2021. Marcus was responsible for providing technical support to internal users.
From January 2017 to December 2019, Marcus served as an IT Analyst at Knight Law Group, LLP. In this role, they were involved in managing and maintaining the organization's IT systems.
Marcus's work experience also includes roles such as a Help Desk Specialist at Family Office Financial Services LLC from September 2016 to November 2016, a Helpdesk Support at Paladin Consulting from June 2016 to September 2016, and a Junior Systems Admin at Health Data Vision, Inc. from January 2016 to June 2016.
Furthermore, Marcus has experience in project management as a Project Manager at Cloud Creations, Inc. from July 2015 to January 2016. Marcus also worked as a Service Desk Technician at Christie Digital Systems from April 2014 to July 2015 and as a Helpdesk Support at ERP Suites from April 2013 to June 2014.
Marcus began their career in 2011 as a Sales Staff at IKEA Group, where they gained valuable experience in customer service and sales.
Overall, Marcus Gran has a strong background in technical support, customer success, and IT roles, and their work experience reflects their expertise in these areas.
Marcus Gran attended Miami University from 2007 to 2012, where they obtained a Bachelor of Fine Arts (B.F.A.) degree with a focus in Fine/Studio Arts, General.
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