Igor Andre is an experienced Customer Success Manager currently serving as the Interim Lead at Flowhub since January 2025. Prior to this role, Igor was the Founding Customer Success Manager at Trym from May 2020 to December 2024, where over 1000 training workshops were delivered and comprehensive success programs were developed to boost user engagement. At Trellis, Igor held the position of Senior Implementation Specialist, focusing on reducing customer churn by implementing effective process changes and conducting extensive training for new clients. Earlier experience includes working as a Technical Support Analyst at ringDNA, where Igor managed customer account configurations and support inquiries, and serving as the Manager of Customer Success and Onboarding at LifeWorks, fostering strong client relationships. Igor's career began at Apple, where roles included IS&T Helpline Support Analyst and Lead Genius, providing technical support and training across Apple products.
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