Muriel Renou is a dedicated professional with over 20 years of experience in customer satisfaction and team management within the digital industry. Currently, Muriel serves as the Head of Customer Success at Flowie, where they are building and scaling the Customer Success function for enterprise clients. Previously, Muriel held leadership roles at TikTok, Verizon, Microsoft, and AOL, focusing on driving revenue growth and enhancing customer experiences. Muriel's educational background includes a certificate in Digital Transformation from EM Lyon, and they are recognized for a coaching-oriented management style and strategic thinking in adapting to change.
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