Yory Flores is a Customer Success Manager specializing in strategic sales support for the direct cannabis market, with a strong focus on customer centricity. With over a decade of customer-focused support experience, Yory has successfully managed enterprise-level projects and demonstrated exceptional problem-solving abilities in fast-paced environments. Yory's previous roles include Supervisor and Executive Escalation Specialist at Megapath, Workflow Manager at Dell EMC, and Front Office Manager at Georgetown Family and Geriatric Medicine. Currently, Yory serves as the Customer Service Manager at Fluence.
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