Luna Gouvêa is an experienced professional in CRM and biblioteconomy, currently serving as an Analista de CRM Pleno at Fluency Academy since November 2025, after a similar role at Stone from June 2022 to October 2023. Luna's educational background includes a bachelor's degree in Biblioteconomia e Ciência da Informação from UFRJ and is pursuing a degree in Marketing Digital at Centro Universitário Celso Lisboa. Previous experiences include positions at Centro Universitário Celso Lisboa, UFRJ, The British School in Rio de Janeiro, and the Condomínio Residencial Saint Barth, where skills such as data management, customer relationship management, and project assistance in library settings were developed.
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