Manoela C.

Manoela C. is a professional with a degree in Communication and a postgraduate MBA in Leadership and People Management. Their career spans various sectors, including retail, communication, and education, with a focus on Customer Experience, Employee Experience, and Commercial Management. Manoela has held leadership roles at Fluency Academy, where they currently direct customer success initiatives, and has extensive experience in analyzing sales metrics and customer satisfaction. They are dedicated to fostering high-performance teams and ensuring impactful client journeys.