Olena Gonchar

Olena Gonchar has over 14 years of experience in the software industry, primarily as a Business Analyst and Head of Services at FluentPro Software Corporation since December 2009. In this role, Olena oversees four teams focused on Power Apps, Power BI, Data Migrations, and Implementations, managing project planning, communication with clients, and team coordination while reporting project statuses to the CEO. Olena's responsibilities extend to project management, business analysis, and product documentation, with a strong emphasis on pre-sales activities and team performance monitoring. Previous roles include Software Tester and Customer Care Manager at Agile Mind Software and SMIT, with a solid foundation in software engineering and documentation sciences from leading educational institutions in Ukraine.