Michelle Brooks

Michelle Brooks is an experienced Customer Success Manager with a strong background in client relationship management and enhancing customer experiences. Currently employed at FluentStream since July 2021, Michelle previously held similar roles at TravelNet Solutions and HomeAway Software for Professionals, where responsibilities included delivering exceptional client service and managing client portfolios through quarterly business reviews. Earlier in Michelle's career, positions at Four Seasons Resort Management and Kaiser Realty involved handling owner communications, ensuring service quality, and managing property marketing and inspections. Michelle's expertise lies in fostering positive client relationships and implementing high-performance standards in service delivery.