Edward A. is a skilled professional with extensive experience in product management and customer service within the gaming and technology sectors. Currently serving as a Games Product Specialist at Flutter International since April 2024, Edward previously held the position of Product Owner at Flutter Entertainment Plc, where a comprehensive apprenticeship provided insight into strategic decision-making and product development. Edward's background includes a role as Escalation Manager at Paddy Power Betfair, focusing on resolving customer challenges and enhancing satisfaction through cross-functional collaboration. Earlier experience as a Product Specialist at The Kebam and Technical Support Specialist at Huba further solidified proficiency in product lifecycle management, agile project management, and technical problem-solving. Edward A. holds an MBA in Cloud Computing from Dublin Business School, a Higher National Diploma in CompTIA Security+, and is pursuing a Professional Diploma in Digital Product Management at University College Dublin.
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