Daniel Grundy

UK & I Customer Journey Manager

Daniel Grundy is currently serving as the UK & I Customer Journey Manager at Flutter Entertainment Plc since January 2024. Previously, Daniel worked at Vodafone from June 2022 to January 2024 as an Operations Leader, overseeing multi-product omnichannel complaint campaigns and managing teams across various countries. Prior experience at Vodafone includes roles as Operational Readiness Leader and Performance Improvement Manager, where Daniel implemented change initiatives and established performance frameworks. Earlier career experience includes positions at MORE THAN as Growth Manager and Sales Development Manager, as well as roles at Capital One, Onetel, and Centrica, primarily focused on business performance, management information, and sales improvement. Daniel holds a Bachelor of Arts degree in Business Administration and Management from The University of Bolton.

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